General Terms and Conditions of Use
Contents
- Premises and acceptance of the General Conditions of Use
- General conditions of Sale
- Use of the 'Sa di Tappo.wine' Site.
- Purchase procedure and payment methods
- Transaction security
- Coupon - Gift Card
- Shipping and Delivery - Returns
- Withdrawal
- Guarantee of product conformity
- Refunds
- Main
- Industrial and intellectual property
- Privacy
- Cookies
- Links to third party sites
- Limitations
- Conciliation procedure. Applicable law and competent court
1. Premises
Information on 'SadiTappo.wine'
'Sa di Tappo' is an online store for the sale of wines, spirits, gastronomic products and accessories, directly to the consumer.
Owner of 'Sa di Tappo' and related Services
This document constitutes a "Legal Agreement" between the User and the company that manages 'Sa di Tappo' and governs the use of the website and, in any case, the use of the services provided.
CRIMAX Srl
Via Vignola, 18 - I 07026 Olbia - Italy
VAT number and CF: IT 02524110901 - REA number SS-182690
Email: [email protected] - PEC: [email protected]
“Legal Agreement” means that the terms of this agreement, once accepted by the User, are binding on the User.
The denomination “It tastes like Tappo"Is a registered trademark of Crimax Srl.
Terms and Conditions - Acceptance of the Agreement
Users who use the services offered by Sa di Tappo declare that they know and accept the General Terms and Conditions and the Privacy Policy when registering on the 'Sa di Tappo' website. Failure to accept the Terms and Conditions will not allow the use of the Service.
PURCHASES ON THE SITE
The Site is aimed exclusively at Users who have reached the age of 18.
With reference to Italian citizens, Sales on the Site are reserved only and exclusively to those who have reached the age of 18.
The buyer who is not an Italian citizen can purchase Products on the Site only if he is of age with respect to his own national law.
If there is no legislation regarding the User's citizenship in this regard, it is mandatory to be 21 years old.
In any case, the User who makes purchases on the Site undertakes to indemnify 'Sa di Tappo' from any liability in the event that he has made purchases on the Site without respecting his national law regarding purchase limits for reasons of age. .
Sa di Tappo reserves the right to refuse or cancel orders that come from:
- by Users with whom there is a pending legal dispute
- by Users who have previously violated these General Conditions of Sale and / or the conditions and / or terms of a purchase contract with Sa di Tappo;
- by Users involved in fraud of any kind and, in particular, in fraud relating to credit card transactions
- by Users who have released false, incomplete or in any case inaccurate identification data
- from Users who do not give sufficient guarantees of solvency.
'Sa di Tappo' reserves the right, at its sole discretion, not to execute orders relating to transactions that present conditions of poor transparency.
REGISTRATION TO THE SITE
The purchase of Products on Sa di Tappo is allowed only to registered users.
The registration credentials must be used exclusively by the User and cannot be transferred to third parties. The user undertakes to take every precaution in terms of secrecy and to ensure that no one has access to it, as well as to inform 'Sa di Tappo' without delay in the event of violation of the same and / or suspected misuse and / or disclosure of the same. .
The user guarantees that the personal information provided during the registration process on the Site is complete and truthful.
The user agrees to indemnify 'Sa di Tappo' from any damage, compensation obligation and / or sanction deriving from events and / or cases connected to the violation by the user of the rules on registration on the Site or on the conservation of registration credentials.
The User can cancel his profile at any time by sending a communication to [email protected] .
2. General Conditions of Sale
The General Contract Conditions (hereinafter also "POLICY:“) Regulate the offer and sale by the Crimax Srl (from now on also "It tastes like Tappo“) Of products on www.www.saditappo.wine (from now on also "Website").
The General Conditions must be accepted by the User in order to make the purchase of products on "It tastes like Tappo".
The sale of products through the Site constitutes a regulated distance contract:
- from Chapter I, Title III (articles 45 et seq.) of Legislative Decree 6 September 2005, n. 206 (Consumer Code)
- by the Legislative Decree 9 April 2003, n. 70, relating to the regulation of electronic commerce.
"It tastes like Tappo"Reserves the right to make changes to these Terms at any time, without any obligation to notify the User, giving effect to such changes by publishing them in"It tastes like Tappo", In this section dedicated to the General Conditions.
It is the User's duty and right to check the same General Conditions in advance, before using the Site.
The User who continues to use "It tastes like Tappo”After the publication of the changes, accepts the new Terms without reserve.
3. Use of the Site 'Saditappo.wine'.
Prices are expressed in Euros and are inclusive of VAT.
SHIPPING FEES
The shipping costs of the items can be of a fixed amount or of a variable amount, calculated
- by weight
- to the number of selected articles
- to the location, region or foreign country of destination of the goods.
Shipping costs may also be included in the sale price, if provided for in the offer, or be free if the total amount of the order exceeds a certain total purchase value or following a specific promotion.
In any case, the User is always informed of the amount of the shipping costs before concluding the purchase procedure and making the payment.
IMAGES AND PRODUCT DETAILS
Each Product or offer is described and represented in the Product Sheet. The images and descriptions on the Site reproduce the characteristics of the Products as faithfully as possible. Furthermore, the images of the Product present in the Product Sheet may differ in terms of vintage and / or size, and / or color.
These images must therefore be intended as indicative and do not constitute a guarantee of the quality of the products.
That said, the User acknowledges and accepts that any such differences do not constitute a lack of conformity of the products.
TEMPORAL VALIDITY OF OFFERS AND AVAILABILITY OF PRODUCTS
The offers may be subject to quantitative or duration limitations, after which they may no longer be available.
The terms of validity and / or the quantity available of the offers are described on the Site in such a way as to allow the User to become aware of them.
The offers may be changed at any time at the discretion of Sa di Tappo, both in terms of duration or quantities available; orders placed and confirmed will be regularly processed within the terms of validity of a specific offer.
The offers may be renewed, updated and / or modified.
It may happen, also due to the possibility that multiple users simultaneously purchase the same Product, available in limited quantities, that the ordered Product is no longer available after the transmission of the purchase order.
In any case of unavailability of the ordered Product, the User will be promptly informed by e-mail or by telephone.
The user will therefore be entitled to terminate the contract, pursuant to and for the purposes of the provisions of art. 61, IV and V paragraphs, of the Consumer Code.
In the event that the user makes use of the right of termination pursuant to art. 61, IV and V paragraphs, of the Consumer Code, and in the event that the payment has already taken place, "It tastes like Tappo"Will refund this amount within a maximum period of 15 working days from the date of collection.
This amount will normally be credited to the same payment method used by the user for the purchase or to the other means agreed between the user and "It tastes like Tappo".
DISPLAY OF THE PRICE
In the case of promotional offers and sales, the full price indicated in the offer is indicated in the product sheet, which is 'crossed out', and the 'discounted' price based on the application of the discount percentage. The "strikethrough price", and on which the discount is applied, can be represented by:
- The public list price indicated by the supplier;
- to the results of market monitoring surveys:
- sale price in a wine shop
- Selling price in other businesses.
The methods of calculating the Strikethrough Price vary from product to product.
The User should emphasize that the Crossed Prices are intended to provide a general reference indication about the commercial value of the product, but that the actual price of the same, in the sale to the public, could be different in the various channels of commercial distribution.
4. Purchase procedure and payment methods
Taking note of the conditions of the offer, the User can conclude the purchase by following the procedure on the Site.
Before the conclusion of the purchase process, a summary will be displayed which will indicate the unit cost of the selected product, and the total cost, in case of purchase of multiple quantities of the same item or of different items.
The User must have carefully checked and possibly modified the information contained in the order summary, before confirming the order.
The cost of any shipping, delivery or postal charges can be determined
- in fixed measure or in variable measure and / or
- calculated based on the weight of the goods and / or
- the number of selected articles and / or
- the destination address indicated by the User during the purchase process.
Shipping costs may also be included in the sale price of some items or be free if the total amount of the order exceeds a certain value or following a specific promotion.
In any case, the User is always informed of the amount of the shipping costs, indicated separately from the purchase price of the Products, before concluding the purchase procedure and making the payment.
Once the purchase is completed, the User must proceed with the payment. Following the successful conclusion of the payment process, the User will receive a confirmation email containing a summary of the information relating to the purchase.
The order confirmation e-mail does not represent a confirmation of the acceptance of this order, nor a commitment to supply the requested products, but only a confirmation of receipt of the order. SadiTappo.wine reserves the right to accept or reject each order after checking the availability of the selected products. If the selected products are available, confirmation of the shipment of the available products will be sent by email, which will also be valid as confirmation of acceptance of the order for these products.
Sa di Tappo reserves the right not to confirm an order by communicating to the User the possible unavailability of one or more of the products purchased within 30 days of purchase.
In the event of unavailability of one or more of the products ordered, an e-mail will be sent indicating the unavailable products, for which the purchase order cannot be accepted, and the amount paid will be immediately refunded. .
The confirmation will contain a summary of the delivery and billing address, the estimated delivery times, and will also contain a reference to these General Terms and Conditions.
INFORMATION ABOUT SHIPPING
As soon as the availability of the selected products has been verified, the order will be entrusted to the courier and at the same time an e-mail with the "Shipping Confirmation" will be sent to the e-mail address indicated by the buyer at the time of the order. The e-mail will also be valid as acceptance of the purchase order for the products shipped, which will be indicated in detail, and will also contain a link to check the status of the shipment ("tracking"), active from the day following the shipping.
SadiTappo.wine undertakes to do everything possible to ensure that deliveries are made within the estimated times and, in any case, within the maximum term of 30 (thirty) days from the Shipping Confirmation. Delivery times are indicative and are not guaranteed, ethowever, it is always possible that delays in deliveries may occur, for unforeseen reasons and beyond the control of SadiTappo.wine. In case of delay in deliveries with respect to the indicative times provided, the buyer can contact the Customer Service for information, by filling out the appropriate online form on the 'Contact' page, or by sending an email to the address [email protected]. The Customer Service will confirm the opening of the case via e-mail, and will initiate the necessary checks with the courier to trace the shipment and complete the delivery. In the event of non-delivery within 30 (thirty) days of the Shipping Confirmation, the Order may be canceled free of charge by contacting Customer Service [email protected], or by filling out the appropriate online form on the 'Contacts' page. In this case, having ascertained the non-delivery by the courier, the price paid will be reimbursed for the Product not delivered, including any shipping costs and any ancillary costs.
PAYMENT METHODS
The accepted payment methods are:
- Credit and Debit Cards, prepaid cards of the Visa, Mastercard, American Express circuits, Discover (Diners Club International)
- PayPal
- Apple Pay - Google Pay
- Bank Transfer
- Mark
- Sofort
- ScalaPay
- and Gift Card (see next paragraph).
The debiting of the amounts due takes place, except in the case of payment by bank transfer, at the time of confirmation of payment.
In the case of a bank transfer, the bank details (IBAN), the amount of the transfer and the order number are indicated in the order confirmation communication.
The order will be executed when 'Sa di Tappo' has received the credit of the amount relating to the order itself.
Payment by bank transfer must take place within the deadlines indicated and specified on the payment page and in any case no later than 48 hours from the order confirmation, of which 'Sa di Tappo' must be notified, a deadline beyond which it may not be possible to guarantee the evasion of the goods.
In this case, since it is impossible to process the order made, the payment received after the deadline will be re-credited to the User, by bank transfer, at no additional cost.
'Sa di Tappo' may, in some or all cases and at its sole discretion, propose the payment method by cash on delivery upon delivery of the goods.
The additional cost to pay by cash on delivery is 5 euros + VAT included.
The method of payment on delivery may be limited or subject to limitations, at the total discretion of Sa di Tappo, and in the face of orders already confirmed, and an alternative payment method may be requested, to guarantee the confirmation of the order.
If the User finds that he has provided incorrect and / or incomplete information regarding his personal details or the shipping address of the products, he must promptly communicate it within the order fulfillment terms, by sending an email to the address [email protected].
'Sa di Tappo' is not responsible for the consequences connected to any indication of incorrect and / or incomplete general information or delivery address, which may lead to the possibility of losing the sum paid if the goods are delivered to third parties.
If you buy with Scalapay you receive your order immediately and pay in 3 installments. You acknowledge that the installments will be transferred to Incremento SPV Srl, to related parties and their assignees, and that you authorize this transfer.Sa di Tappo reserves the right not to confirm an order by communicating to the User the possible unavailability of one or more of the products purchased within 30 days of purchase.
5. Security in transactions
'Sa di Tappo' does not exercise the processing and does not keep the data of the payment instruments (eg: credit card numbers), which are processed and / or stored by the relative payment service providers.
The actual payment takes place through procedures for entering payment data in protected and encrypted forms, through a secure server-to-server connection using the SSL (Secure Sockets Layer) protocol with 128-bit encryption, served directly by the service providers. of payment. More information
The payment service provider notifies a 'Sa di Tappo' the outcome of the payment only after the transaction has taken place, without providing any sensitive information. 'Sa di Tappo' does not intervene in any way in the payment process, and is not responsible for any refusal of the credit card used for payment.
'Sa di Tappo' therefore it cannot be held responsible in any way for direct or indirect consequences deriving from the use of the credit card by the user to make the payment.
6. Coupon - Gift Card
'Sa di Tappo' reserves the right, at its sole discretion, to offer discount codes in the form of Coupons that can be used to purchase products on www.www.saditappo.wine.
Coupons can be used for the purchase of certain products, while it is envisaged that for some products the Coupons cannot be used.
The Coupons have limited terms of use, and must be redeemed only within the period established for the use of the offer. Upon expiry of the terms of application, the Coupon will automatically expire, without any possibility for the User to make any claim for future use and / or refund.
Coupons can be represented by a value expressed in euros, or in the form of a percentage discount. Coupons with the bonus represented by the percentage discount cannot be used to purchase products already in promotion.
The Coupon can be entered by the User in the appropriate field "Coupon / discount code" at the moment in which the order is entered. The coupon thus entered will activate a bonus that will be automatically deducted from the total amount of the order before payment, excluding any shipping costs.
Coupons are generally usable by the user for a limited period of time, after which they will no longer be usable.
The Coupon may be subject to a minimum amount of expense under which it cannot be used.
If, after applying the coupon, the total expense is lower than the minimum threshold for free shipping, the shipping costs will be added to the expense.
The Coupon is personal and specifically linked to the User's Account and can be used for a single purchase process, unless otherwise provided.
Coupons cannot be combined, cannot be transferred to third parties, and partial use of the Coupon or residual use in separate purchase processes is not permitted.
'Sa di Tappo' reserves the right to cancel the validity of any previously issued Coupon, even before expiration, or even in the event of any improper use, without notice and without the right to indemnity or compensation.
Gift Card
The Gift Card or gift certificate is a physical card that can be purchased on 'Sa di Tappo', containing a code that can be used as a payment method.
It can only be used to purchase all the products on 'Sa di Tappo' and also to pay any shipping costs associated with the purchase.
Its face value is indicated on the Gift Card itself.
If the total of the order is higher than the value of the Gift Card, the purchase can be concluded anyway and the excess of the amount of the order compared to the value of the Gift Card can be paid using another payment method among those accepted.
If the total order is less than the value of the Gift Card, the remaining credit will be available for future purchases, and can be used for another order by entering the same code shown on the Gift Card.
7. Shipping and delivery
The shipment of the goods takes place within the times indicated in the order confirmation.
Delivery times can also be indicated in the product or offer sheets, and before concluding the purchase procedure in the cart summary.
'Sa di Tappo' relies on specialized national and international couriers, and is interested in maximum compliance with delivery terms and security.
Delivery time forecasts are indicative and may vary, depending on unforeseen events and / or delays in the delivery process, for the transport systems and couriers in charge of delivery to the customer. A precise delivery date or time cannot be guaranteed. Sa di Tappo ™ cannot therefore be held responsible for any direct or indirect consequence deriving from these times.
At the time of shipment, the user will receive a shipment confirmation communication, containing information relating to the shipment, if available, the name of the courier and the tracking code of the shipment ("Tracking"), through which it will be possible to follow the status. This information, if available, will also be visible within the User Account.
Unless otherwise specified during the purchase process, delivery is understood to be made on the street level.
'Sa di Tappo' uses patented and approved packaging, designed to guarantee the integrity and good conservation of the product.
Upon delivery of the goods by the courier, it will be the User's responsibility to verify that the packaging is intact, not damaged, or in any case altered, even in the closing materials, or that there is no leakage of liquid. Any damage to the packaging and / or to the product must be immediately detected by the User, placing a written reservation of control (and specifying the reason for the reservation, eg. "Packed with holes", "Crushed packaging", etc.) on the document of courier delivery. Once this document has been signed, the User will no longer be able to make any objection about the characteristics of what has been delivered.
Any problems relating to the physical integrity, correspondence or completeness of the products received must be reported within 2 days of delivery, by writing an email to customer service: [email protected].
In case of non-delivery of the goods within the indicated times, the User will be required to notify 'Sa di Tappo', who will check directly with the Courier, the status of the shipment and the possible causes of the problem.
Following an anomaly found in the shipping process (for example parcel lost or destroyed during transport), 'Sa di Tappo' will carry out:
- a new shipment of the product, compatibly with the availability of the same without further costs or burdens for the User
- or to reimburse the User in full
8. Withdrawal
Applicability of the withdrawal clauses
The clauses concerning the exercise of the right of withdrawal, as well as the related consequences and exceptions, apply exclusively to the User who qualifies as a consumer, that is to the User who acts for purposes unrelated to his business and professional activity.
The User who acts as a consumer and requests a service for purposes unrelated to his professional activity has the right to withdraw from the purchase contract concluded with It tastes like Tappo ™ without any penalty and without giving any reasons, within 14 working days pursuant to and by effect of art. 52 paragraph 1 of the Consumer Code, which run from the day of receipt of the product purchased on It tastes like Tappo ™.
The withdrawal may be exercised by the Customer, pursuant to art. 54 paragraph 1 of the Consumer Code, using the withdrawal form referred to in Annex I, part B of the Consumer Code or using the one available at the link: right of withdrawal or by submitting any other explicit declaration of your decision to withdraw from the contract, to be sent either by registered letter with return receipt, - or by email to the address: [email protected]™.
The registered letter with return receipt, or the email must contain the indication of the product and the order number. The burden of proof relating to the correct exercise of the right of withdrawal, in accordance with the procedure indicated above, is borne by the User.
Following the communication within the established terms of the exercise of the right of withdrawal, the User will have the burden of returning the goods within 14 days from the date on which the User communicated to Sa di Tappo his decision to withdraw from the contract pursuant to of the art. 54, c. 4.
The User must apply a copy of the document received by Sa di Tappo following the notice of withdrawal, on the packaging in a visible manner, and a copy must be inserted inside the package; this document already indicates the shipping address and the details relating to the order necessary to identify the return at its destination once it has arrived in the warehouse.
The relative shipping costs of the goods are charged to the User, except in the case in which Sa di Tappo has not agreed with the same in this regard a different solution upon confirmation of the withdrawal, in accordance with art. 57 paragraph 1 of the Consumer Code.
Return of the Product a Sa di Tappo takes place under the responsibility of the user.
Limitations on the right of withdrawal on products
The goods must in any case be kept, handled and inspected with normal diligence and returned intact, complete in all their parts, in their original packaging, accompanied by all accessories, any illustrative sheets, and with labels intact and not tampered with. as well as perfectly suitable for the use for which they are intended and free from signs of damage, scratches, scrapes, wear or dirt, which could affect the resale of the product.
As required by art. 57 paragraph 2 of the Consumer Code, the User is responsible for any decrease in value resulting from the handling of the goods other than that necessary to establish the nature, characteristics and functioning of the goods.
In the event of a real and found decrease in the value of the product, It tastes like Tappo may reduce the amount of the refund due to this decrease in value, upon written notice to be sent to the User within 5 working days of receipt of the returned products.
Pursuant to art. 59 of the aforementioned Consumer Code, goods made to measure or personalized or which, by their nature, cannot be returned or are subject to rapid alteration or deterioration are excluded from the possibility of withdrawal. Sa di Tappo may refuse to accept a withdrawal for food products that have even been partially consumed.
The right of withdrawal is in any case excluded in relation to:
- goods made to measure or clearly personalized;
- the supply of goods which are liable to deteriorate or expire rapidly;
- the supply of sealed goods which cannot be returned for hygienic reasons or related to health protection and have been opened after delivery.
In the event that one of the aforementioned exceptions were applicable to the goods purchased by the User, the latter will not be able to exercise the right of withdrawal.
9. Legal guarantee of conformity (articles 128-132 of the Consumer Code)
Sa di Tappo carefully and scrupulously selects its Suppliers, verifying their actual suitability to supply the products in accordance with the characteristics described in the product information sheets, it being understood that Sa di Tappo cannot be liable for any damage to persons deriving from any violation. by manufacturers.
In any case, Sa di Tappo cannot guarantee the completeness or the content of the information provided by the Supplier or the Partner, or the perfect correspondence of what is described in the product or offer sheet with the product actually delivered.
The User is also aware that the images used on the proposals can sometimes only be indicative of the product and not always faithfully represent the delivered product.
Sa di Tappo is directly responsible for the conformity of the products sold. In the event of products that are found to be non-compliant, the User will contact Sa di Tappo by sending an email to: [email protected]. Sa di Tappo will replace or refund through re-credit in the same form of payment used for payment, unless otherwise agreed, or upon the issue of a Coupon for an amount equal to the amount of the product purchased.
Please note what is specified in the premises of these General Conditions that the legal guarantee is reserved for consumers or for subjects who have made a purchase on Sa di Tappo for purposes unrelated to any entrepreneurial, commercial, craft or professional activity carried out.
The User who purchases as a consumer has the right to guarantee the conformity of the products purchased within 24 months of purchase, provided that the defects found are notified within 2 months of their discovery.
To exercise the right of guarantee, the User is required to contact the Data Controller at the contact information contained in this document, giving an accurate description of the defect found.
If the lack of conformity of the product is ascertained, the User has the right to obtain its replacement.
For further details with respect to what is not provided for in this document, reference is made to art. 128-132 of the Consumer Code.
10. Refunds
In the event that the process of communicating the withdrawal and the return of the products complies with the provisions of the contract, the User will be reimbursed for all payments he has made in favor of It tastes like Tappo, including standard delivery costs.
If the User has expressly chosen a different type of delivery that provides for higher delivery costs (for example Express deliveries) than those connected to the less expensive standard delivery offered by Sa di Tappo ("Additional Costs"), these costs will not be reimbursed. .
The reimbursement of the sums paid, if due, will take place pursuant to Article 56 paragraph 1 of the Consumer Code as soon as possible, and in any case no later than 14 days from the verification of compliance of the regular execution of the withdrawal process, i.e. from the moment in which the returned products have been deemed compliant.
The refund will be made using the same payment method used by the User for the initial transaction, unless otherwise expressly agreed with the User and provided that no additional cost is incurred as a consequence of using the different payment method.
In any case, Sa di Tappo cannot guarantee the completeness or the content of the information provided by the Supplier or the Partner, or the perfect correspondence of what is described in the product or offer sheet with the product actually delivered.
The User is also aware that the images used on the proposals can sometimes only be indicative of the product and not always faithfully represent the delivered product.
Sa di Tappo is directly responsible for the conformity of the products sold. In the event of products that are found to be non-compliant, the User will contact Sa di Tappo by sending an email to: [email protected]. Sa di Tappo will replace or refund through re-credit in the same form of payment used for payment, unless otherwise agreed, or upon the issue of a Coupon for an amount equal to the amount of the product purchased.
Please note what is specified in the premises of these General Conditions that the legal guarantee is reserved for consumers or for subjects who have made a purchase on Sa di Tappo for purposes unrelated to any entrepreneurial, commercial, craft or professional activity carried out.
The User who purchases as a consumer has the right to guarantee the conformity of the products purchased within 24 months of purchase, provided that the defects found are notified within 2 months of their discovery.
To exercise the right of guarantee, the User is required to contact the Data Controller at the contact information contained in this document, giving an accurate description of the defect found.
If the lack of conformity of the product is ascertained, the User has the right to obtain its replacement.
For further details with respect to what is not provided for in this document, reference is made to art. 128-132 of the Consumer Code.
11. Responsibility
Sa di Tappo will not be liable for damages that may derive from the use of the Site, such as computer viruses, omissions, service interruptions and software failures, even to the detriment of the User's computer equipment, which prevent or delay the provision of services. .
Sa di Tappo cannot in any case be held responsible for delays or defects or discrepancies due to events beyond its reasonable control such as, by way of example only:
- causes of force majeure;
- events dependent on the facts of third parties such as the interruption or malfunction of the services of telecommunications operators and / or power lines
- harmful acts or omissions by carriers or shippers.
Indemnify. The User undertakes to indemnify It tastes like Tappo, from any obligation or liability, including any legal costs incurred to defend oneself in court, which may arise in the face of damages caused to other Users or third parties, in relation to the content uploaded online, to the violation of the terms of the law or the terms of these Terms of Service.
The User expressly exempts and raises It tastes like Tappo from any liability, within the limits permitted by applicable law, in relation to any damages or claims of any kind and nature of their own and / or third parties including direct, indirect, punitive, incidental, special damages, damages deriving from lost profits, revenues, loss of data or replacement costs deriving from or otherwise connected with this agreement.
12. Industrial and intellectual property
All the trademarks of the Sa di Tappo website, figurative or nominative, commercial names, logos, commercial names, illustrations, images, and all other signs, which appear concerning Sa di Tappo, are and remain the exclusive property of Crimax Srl, and are protected by current trademark laws and related international treaties.
All trademarks, figurative or nominative, commercial names, commercial names, illustrations, images, logos, and all other signs that appear concerning third parties are and remain the exclusive property of such third parties or their assignors and are protected by the laws in force. on trademarks and related international treaties. Sa di Tappo does not own them and is authorized to use and / or show them on Sa di Tappo within the limits of the agreements stipulated with such third parties and for the sole purpose of providing the Service.
13. Privacy
Personal data are collected and processed in order to be able to process and follow up on the User's requests. Sa di Tappo guarantees its users to operate in compliance with the legislation on the processing of personal data, governed by the Privacy Code pursuant to Legislative Decree no. 196/2003 and the GDPR (EU) 2016/679. The privacy policy is to be considered an integral and substantial part of these General Conditions and is accessible in the Privacy section of the Site or from the link: privacy disclaimer The data controller is CRIMAX Srl.
Any complaint must therefore be addressed to:
CRIMAX Srl
Via Vignola, 18 - I 07026 Olbia - Italy
VAT number and CF: IT 02524110901
REA number SS-182690
Email: [email protected]
PEC: [email protected]
When creating the User profile, you may be asked to give your consent to the receipt of commercial information, including by sending newsletters. In this case, the User will be free to give his consent or not.
14. Cookies
For the correct functioning of the Site, it is necessary to use Cookies. Cookies are used to obtain information on the terminals, the operating system, the IP address and the type of browser in use, in order to offer the User a better browsing experience. This is generally statistical data, which does not contain sensitive information. It is possible to deny the use of cookies by activating the option to disable or customize them on the browser or device in use.
More information on cookies is available at the link: cookie information
15. Links to third party or third party sites
The Site may contain links, in the form of hyperlinks or banners, to external and third-party websites. Sa di Tappo has no control over said sites and assumes no responsibility for the accuracy, nature, quality and completeness of the information contained on third party sites. The content of these sites does not represent Sa di Tappo ™ products, services or information.
16. Limitations of Use
The Service must be used in accordance with these terms.
Users cannot:
- reverse engineer, decompile, disassemble, modify or create derivative works based on Sa di Tappo or any portion of it;
- circumvent the computer systems used by Sa di Tappo or its licensors to protect the content accessible through it;
- copy, store, modify, change, prepare derivative works or alter in any way any of the contents provided by Sa di Tappo;
- use any robot, spider, site search / retrieval application, or any other automatic device, process or means to access, retrieve, scrape or index any portion of Sa di Tappo ™ or its contents;
- rent, license or sublicense Sa di Tappo;
- defame, offend, harass, engage in threatening practices, threaten or otherwise violate the rights (such as the right to privacy and publicity) of others;
- disseminate or post illegal, obscene, illegitimate, defamatory or inappropriate content;
- use Sa di Tappo ™ in any other improper way that violates these Terms.
Ineffectiveness and partial nullity.
Should any clause of the Terms prove to be null, invalid or ineffective, the aforementioned clause will be eliminated while the remaining clauses will not be affected by this and will remain fully effective.
17. Conciliation procedure. Online dispute resolution for consumers. Applicable law and competent court
The General Conditions in question are governed in every aspect by Italian law.
Any dispute concerning the interpretation, execution and / or termination of the contract between the User and Sa di Tappo, falls within the jurisdiction of the Court of the place of residence or domicile of the User, competent for the territory, if the same is qualified in the figure of "Consumer" according to the laws in force on the matter.
If, on the other hand, the User is a professional, or an entrepreneurial activity, the Court of Tempio Pausania has jurisdiction.
Alternative extra-judicial resolution of disputes: Netcomm Joint Conciliation.
The consumer User who has submitted a complaint to Sa di Tappo, but has not been satisfied with the outcome of the same or has not received a reply within 30 days, can start the procedure extra-judicial of joint conciliation set up by the Netcomm Consortium, pursuant to article 141-sexies of the Consumer Code. Information relating to this procedure is available at:
The application must be sent to the address: [email protected] or by fax to the following number: +39 02 87181126.
The conciliation procedure before the Netcomm Consortium will follow the procedure envisaged pursuant to article 49 paragraph 1 letter V of Legislative Decree 6 September 2005 n. 206 (Consumer Code).
ODR PLATFORM: Alternative Dispute Resolution / On Line Dispute Resolution.
With EU Regulation 524/2013 of 21 May 2013, a European platform was established for the online resolution of consumer disputes, available at:
- http://ec.europa.eu/consumers/odr/("ODR Platform").
Through the ODR Platform, the consumer will be able to consult the list of ADR bodies, find the link to the website of each of them and start an online resolution procedure for the dispute in which he is involved.
